Legal conditions governing the use of the Karu restaurant management platform
By using the Karu platform, you agree to these terms in full. If you disagree with any part of these terms, you should not use our service.
These Terms of Service ('Terms') constitute a legal agreement between you ('User', 'Customer') and Karu Software ('Karu', 'we', 'our') regarding the use of the Karu restaurant management platform.
By accessing or using our platform, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
Karu is a SaaS (Software as a Service) platform that provides management solutions for restaurants, including recipe creation and management, staff and schedule management, performance reports and analytics, AI assistant for operational optimization, and integration with payment and third-party systems. The service is provided 'as is' and may be updated, modified, or discontinued at our discretion.
To use Karu, you must be at least 18 years old, have legal authority to enter into contracts, represent a legitimate restaurant business, and comply with all applicable laws and regulations.
You must create an account by providing accurate and complete information. You are responsible for maintaining the security of your access credentials and ensuring the accuracy of provided information.
You are responsible for all activities that occur in your account and must immediately notify us of any unauthorized use. We recommend using strong passwords and enabling two-factor authentication when available.
Karu operates on a subscription model with different pricing plans. Payments are processed in advance, and auto-renewal is enabled by default. All prices are in EUR (Euros), and applicable taxes will be added according to local legislation.
Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You can manage your subscription settings through your account dashboard or by contacting our support team.
You can cancel your subscription at any time without penalties. We offer a 14-day free trial period for new users. Prorated refunds are only available in exceptional circumstances, and refunds are processed within 5-10 business days.
Karu and all its content, including but not limited to software, text, images, logos, and design, are owned by Karu Software and protected by intellectual property laws. All rights are reserved.
We grant you a limited, non-exclusive, and revocable license to use the platform for your restaurant business. You may not copy, modify, distribute, or create derivative works. This license automatically terminates upon account termination.
You retain ownership of data you upload to the platform. You grant us a license to process your data to provide the service. You are responsible for ensuring you have rights to uploaded content.
To the maximum extent permitted by law, Karu Software provides the service 'as is' without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Karu Software shall not be liable for indirect, incidental, or consequential damages, loss of profits, revenue, or data, business interruption, or third-party actions. Our total liability will not exceed the amount paid in the last 12 months or €1,000, whichever is lower.
For questions about these Terms of Service, contact us through our secure contact form.